Simple, Transparent Pricing
One plan, one price, unlimited support. No surprises, no hidden fees.
Unlimited IT Support
Everything you need, nothing you don't
Per household • Cancel anytime
- Unlimited support requests
- 24/7 availability
- Laptop & PC support
- Phone & tablet help
- Wi-Fi & networking
- Email setup & troubleshooting
- Printer installation & fixes
- Software installation
- Virus & malware removal
- Data backup guidance
- Performance optimisation
- Remote access support
Frequently Asked Questions
Is there a contract or commitment?
No contracts whatsoever. You pay monthly and can cancel at any time with no penalties or questions asked.
What happens if you can't fix my problem remotely?
While we resolve 95% of issues remotely, if we can't fix something, we'll clearly explain why and recommend next steps at no extra charge.
How quickly will I get help?
Our average response time is under 15 minutes during business hours. Outside hours, we aim to respond within 1 hour.
Can I get support for my whole family?
Yes! Your subscription covers all devices in your household. Whether it's your laptop, your partner's tablet, or your kids' phones — we've got you covered.
What if I only have one problem a month?
That's perfectly fine! Many customers use us for peace of mind, knowing help is there when they need it. You still get unlimited access.